Valuable HR Support for Hospitality and Retail Sector Businesses

In hospitality and retail, keeping your customers happy is the name of the game. You need to make sure that you get the best out of your staff, that your brand is protected, and that your people know exactly what needs to be done to give your customers the service they expect.

I know these industries very well and understand your challenges, priorities and the risks and obstacles that you face when employing staff. Your business needs practical advice and support when dealing with HR and staff related issues, to ensure they’re managed in the most commercially effective manner. Together we can help you stay protected, keep your focus firmly on your customers and maintain your competative edge. 


Ashley Tew (MCIPD) – Founder and MD, Ashley leads client consultancy and is supported by a small team of back office administration staff.

What can we help you with?

Performance Management

Every part of how you manage your staff from day one, through their whole employment, is important in getting the best performance from them.  Recruitment, training, pay and benefits, mentoring and beyond, all play a vital role in your business. Helping you grown your brand and reputation by giving your customers a consistent level of service.

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Minimising Risk

Employing staff is a necessary part of your industry, but it comes with it’s own challenges that can mean obstacles that put you and your business at risk.  To operate with flexibility and minimal risk, you need the best advice at the right time. Advice and support that’s practical, focuses on the finer detail and tailored to your business’ needs.

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Ad-hoc Project Work

We can work on one-off projects to help you deliver change to your busines without taking you away from it.   Projects like taking on apprentices, recruitment campaigns, in-house or external staff training or eLearning are all great ways to boost your business, and we can help you get the best results.

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Fancy a Chat?

If you’ve got a burning question on any staff related issue, pop your details below and we’ll be in touch to arrange a good time for a chat about it.  It’s free of charge and there’s no obligation whatsoever. 

What do our customers think?

“Thank you, Ashley. Your understanding of the industry is evident in all the work you have done and this has given me great peace-of-mind. It is also a huge relief to know that I can phone you at any time for advice. It was a pleasure to work with you and I really appreciate your super-fast response times to my emails. I would have no hesitation in recommending your services to anyone in the industry.”

What do our customers think?

“Ashley, it’s been a real pleasure working with you. You’ve offered some great suggestions and support and have heloed us streamline and turn around our training process. I’ll definately be recommending you highly and I’ll be sure to be back to you again!”

What do our customers think?

“It’s great to know that we have Ashley on hand to answer any questions we have and to help us deal with any difficult staff situations.  He’s always available with sound advice, he goes out of his way to make sure we’re happy and he’s even arranged some free NVQ’s for our staff.”

– General Manager, Riverstation Bristol –

– Owner, Bristol Quality Cleaning – 

– Proprietor, The Boat Inn – 

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