In hospitality and retail, keeping your customers happy is the name of the game. You need to make sure that you get the best out of your staff, that your brand is protected, and that your people know exactly what needs to be done to give your customers the service they expect.
I know these industries very well and understand your challenges, priorities and the risks and obstacles that you face when employing staff. Your business needs practical advice and support when dealing with HR and staff related issues, to ensure they’re managed in the most commercially effective manner. Together we can help you stay protected, keep your focus firmly on your customers and maintain your competative edge.
Ashley Tew (MCIPD) – Founder and MD, Ashley leads client consultancy and is supported by a small team of back office administration staff.
Every part of how you manage your staff from day one, through their whole employment, is important in getting the best performance from them. Recruitment, training, pay and benefits, mentoring and beyond, all play a vital role in your business. Helping you grown your brand and reputation by giving your customers a consistent level of service.
Employing staff is a necessary part of your industry, but it comes with it’s own challenges that can mean obstacles that put you and your business at risk. To operate with flexibility and minimal risk, you need the best advice at the right time. Advice and support that’s practical, focuses on the finer detail and tailored to your business’ needs.
We can work on one-off projects to help you deliver change to your busines without taking you away from it. Projects like taking on apprentices, recruitment campaigns, in-house or external staff training or eLearning are all great ways to boost your business, and we can help you get the best results.
If you’ve got a burning question on any staff related issue, pop your details below and we’ll be in touch to arrange a good time for a chat about it. It’s free of charge and there’s no obligation whatsoever.